Privacy Policy
Effective Date: 1 January 2023
At Shree Shivay Tours & Travels, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our taxi booking and travel services across India.
1. Information We Collect
- Name, mobile number, email address, and billing details
- Pickup location, drop location, travel date & time
- Device information such as IP address, browser type, and usage data
- Communication via website, WhatsApp, email, or phone calls
2. How We Use Your Information
- To process and confirm cab bookings
- To provide customer support and trip updates
- To improve our website and services
- To send booking confirmations and notifications
- To comply with legal requirements
3. Information Sharing
We do not sell or rent your personal information. However, data may be shared in the following cases:
- With assigned drivers for trip execution
- With payment gateways for transaction processing
- With legal authorities if required by law
4. Data Security
We use reasonable technical and administrative measures to protect your data. However, no online system is 100% secure.
5. Cookies
Our website may use cookies to enhance user experience and analyze traffic.
6. Data Retention
We retain personal data only as long as necessary to provide services and comply with legal obligations.
7. Your Rights
- Access your personal data
- Request correction of data
- Request deletion where applicable
- Opt-out from marketing messages
8. Third-Party Links
We are not responsible for the privacy policies of external websites linked from our platform.
9. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
Email: shreeshivaytourandtravels@gmail.com
Phone: +91 9334790935